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Unified Communication

An always connected work environment

Unified communication means a set of all the communication services managed by a software that allow any type of user (from the small entrepreneur to the large company) to optimize at best those that are management costs, processing times and quality of their own work.

Such as?

Through innovative appliances that manage the processes for you.

Contacts directory

You will be able to manage and modify company directories that will become accessible to any authorized user. You will have all the numbers you always need with you.

  • Internal phonebook
  • External phonebook
  • Advanced management

Chat

The new YottaIP chat service will allow you to communicate with anyone outside or inside the workplace. We have implemented a revolutionary simultaneous translation service within the chat that allows you to stay in touch with your customers and friends, from any country.

  • Groups and chats
  • Simultaneous translation

Console Supervisor and presence status

Check at any time the physical position of colleagues and their status, both at work and outside the office environment. Need some peace of mind? Change your status and let everyone know you're not available. With supervisor mode, administrators can also monitor calls from employees using the platform without raising any suspicion.

  • User control
  • User availability
  • Phone call supervision

Audio / video conference

The audio / video conference allows you to hold meetings with your workforce without the need for a physical room. You can create virtual rooms and invite internal and external users to share ideas or discuss important decisions. You will also have the opportunity to schedule meetings and meetings in advance.

  • Meeting scheduling
  • Audio conference
  • Video conference

Call management

You can set multiple phone numbers and decide the entry and exit rules for phone calls by routing, for example, outgoing or incoming calls to a number based on the type of calling number. The numbers can be activated by one of our Partners at more than favorable prices.

  • Portability
  • Possibility to set more than one numbering
  • Low cost prices

Call recording

Having the appropriate permits, the extensions can record phone calls. Registration is stored on the server and can only be managed by the user who performed it: by listening to it, downloading it or deleting it.

  • Recording conversations
  • Registration management
  • File download

Fax2Mail

All incoming faxes and voice messages left in the answering machine are converted and sent to users via email.

  • Forwarding voicemail messages to email
  • Fax forwarding to e-mail
  • PDF fax